Booking terms and conditions

Fees

Venue fees for the current financial year 2024-25:

• Lawn area hire: $387.
• *Bond (applies to outdoor events only and is refundable if site left clean and hours not exceeded): $801.
• Chair hire: $2 per chair (charge applies to outdoor events only).
• Table hire: $10 per table (charge applies to outdoor events only).
• Banksia Room hire 1-4 hours: $144 (includes hire fee for tables and chairs).
• Banksia Room hire 4 hours or more: $288 (includes hire fee for tables and chairs).
• Spotted Gum Pavilion hire: $33 per hour (minimum 2 hrs - includes hire fee for tables and chairs).

*Please note: If your event exceeds the time booked, we will deduct a fee from the bond without notice.

Staff support

• During opening hours (eg, to supervise equipment delivery): $65 per hour.
• After hours support: $124 per hour, minimum two hours.
• All functions out of normal operating hours must finish by 9pm.

Terms and conditions

1. Opening and closing times:
   Open: 9am to 4pm Wednesday to Sunday, public holidays, and every day of the NSW school holidays.
   Closed: Mondays and Tuesdays outside NSW school holidays, Christmas Day, Boxing Day, and Good Friday.
2. Booking times: Your booking includes set up and pack up time and should take place within opening hours. If your event occurs outside of opening hours, after hours staff support fees apply. We cannot close-off the site you have chosen for your event to the public. The Garden is available to visitors during opening hours. However, we can reserve the site with signage, except in the play space barbecue area.
3. How to pay for your booking: Your confirmed booking will generate an invoice. You can pay this invoice online using a credit card or BPay. Council will also accept cash payments at its Batemans Bay depot or Moruya customer service centre, but you'll need to provide the invoice.
4. Inclement weather: In case of inclement weather, we suggest you arrange an alternate venue for your event. You can hire the Garden under cover pavilion as a backup - which accommodates up to 60 people - for a small fee.
5. Contact: Contact Visitor Centre staff to discuss your proposed event, and on the day of your event.
6. Cancelled bookings:
   If you cancel: You may need to pay a cancellation fee if you cancel with less than 10 days’ notice before your event. Hire fees are not refundable within 48 hours of the booking date, and if a cancellation is made after the hire period or date.
   If Council cancels: Council reserves the right to refuse or cancel any booking already made. We will refund - in full - any money paid by you. Council will not be liable for any loss or other consequence of any right stated in these terms and conditions.
7. Change of booking times/area: If you wish to change the time or area already booked, contact the Visitor Centre for approval.
8. Map: A map of the Garden is available from the Visitor Centre.
9. Equipment: You can hire trestle tables from the Garden for $10 each, and chairs for $2 each. Other types of furniture or structures are not allowed.
10. Vehicle access: Vehicles are not allowed beyond the designated parking areas.
11. Decorations: Decorations are not allowed unless you contact Visitor Centre staff before your event to discuss. No confetti or other scattered decoration is to be used within the Garden.
12. Photos: You can take photos within the Garden grounds during opening hours. If you need extra time to take photos after hours, you'll need to add staff support time to your payment.
13. Music and public address systems: Public address systems and amplifiers are not allowed in the Garden, but we do allow quiet pre-recorded music or a small live ensemble.